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We value our clients' experience at Emerson Veterinary Clinic & Hospital. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

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Dr. Elaine Schope

  • "Elaine and her staff always treat my pets with care and kindness. Elaine takes the time to listen to my concerns (no matter how silly they might be) and makes the best choice for my pets. I trust her completely. The laughs and human related therapy sessions during my pets appointments are just an added bonus. This place feels like family... and that’s why I love it!!! Our pets are very lucky!!!"
    Lisa Russell
  • "Elaine and staff are amazing at what they do! I have enjoyed bringing all my pets to them over the last 12 or so years. My fur babies have always received the best care. All the staff have been very kind, caring, understanding, and helpful in answering any questions I may have. A few years ago our then 5 yr old dachshund mix started getting sick with kidney failure and Elaine was very on top of his care and doing everything she could to slow the progression. Thanks to her and the other staff, he had 2 more wonderful years with us. When the time came last year, Elaine and her staff were very professional, kind, caring, and understanding. They gave us time to process and say our goodbyes. They were very helpful in such a hard time. They clearly care about my pets and their health. I am more than happy with the service we receive and I highly recommend them to anyone with pets."
    TC Murphy
  • "When the youngest member of our family broke her jaw and front leg, we were afraid that she, Putter, our cat given to us from the golf course, had little chance of survival. When Putter was examined and Xrayed at Emerson Vet Clinic, they gave us a positive prognosis. Now, eight weeks after her accident, she is eating and running around our house just as before. To all the staff at Emerson Vet Clinic, great job, excellent care,and fantastic follow-up. Thank you for once again for making our family complete."
    Norm and Barb Caldwell
  • "Impeccable care! They always make us feel welcome and take care of our high maintenance dog like it was their own!"
    Amanda S.
  • "The level of service you receive with them is beyond words. We have taken all of our animals here for many years. About a year ago, we took my dog in to the Webster City Vet because he had all of the sudden been unable to jump up on things. The WC Vet told us that there was no hope and we would have to put him down. So, after freaking out, we took him to Emerson's and they listed out various options for us. They were very upfront with us every step of the way. He had a tumor and we opted for them to test it. During testing, they called and said they thought they would be able to just remove it which we told them to go ahead and get it out of there. It was costly to do this but they told us the cost upfront so we ok'd it."
    Erin C.
  • "We have received great service from Doctors who care about my animals. They have provided emergency care at the worst time and conditions. They have come to my farm or met me at the clinic in off hours, holidays, weekends, as needed. I highly recommend them."
    Mary M.